Crown Metropol Melbourne | Hotel in Melbourne

| 8.3 (6441 Reviews) |  7 Bathrooms  18 Guests
Southbank Hotel | Crown Metropol Melbourne

Hotel in Southbank, Melbourne

Crown Metropol offers luxury accommodations on Melbourne’s Southbank. Guests have access to an exclusive lounge (open on select days only) and a bar with panoramic city views. Each spacious room features stylish modern décor and spectacular views. Air conditioning and an LCD TV are provided. The bathroom includes an oversize shower, large vanity and a privacy screen. Dining options at Crown Metropol Melbourne include the Mr Hive Kitchen & Bar. The hotel features 1 swimming pool, an indoor sun-deck relaxation lounge and a world-class fitness center. Crown Metropol is located next to the Crown Entertainment Complex, and opposite Melbourne Convention and Exhibition Center. It is a 10-minute walk to Southern Cross Station and Docklands. We wish to advise that the pool will be closed for required maintenance from Monday December 15th and will reopen at midday on Thursday 18th December. During this time our guests will have access to Crown Towers and Crown Promenade pools. We apologize for any inconvenience.

Crown Metropol Melbourne is located in Melbourne.

This 649 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Air Conditioner, Parking, and several others. This is a 5 star rated property and has over 6441 reviews with the average score of 8.3 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 649 Bedrooms Hotel if you want to learn more about this place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Crown Metropol Melbourne in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crown Metropol Melbourne”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Restaurant
  • Wine/Champagne
  • Special diet meals (on request)
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Parking garage
Activities
  • Fitness center
  • Indoor pool
  • Live music/Performance
  • Casino
  • Bowling
  • Evening entertainment
  • Live sports events (broadcast)
  • Indoor pool (year-round)
  • Mini golf
  • Nightclub/DJ
  • Fitness
General
  • Non-smoking rooms
  • Heating
  • Air conditioning
  • Family rooms
  • Designated smoking area
  • Facilities for disabled guests
  • Smoke-free property
  • Safe
  • Elevator
Guest Services
  • Express check-in/out
  • Dry cleaning
  • Tour desk
  • Concierge
  • Laundry
  • Daily housekeeping
  • 24-hour front desk
  • ATM on site
  • Suit press
  • Valet parking
  • Ironing service
  • Room service
  • Currency exchange
  • Baggage storage
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Key card access
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach chairs/Loungers
  • Pool with view
  • Shallow end
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. a valid hardcopy photo identification acceptable to crown must be supplied in order to check-in, which will be recorded by crown. payment in full is required for all accommodations upon check-in (if not prepaid in advance). an additional cash, eftpos or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. purchases made throughout the stay must be paid for when ordered. if staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. cash, eftpos and debit card are not accepted. please note a service fee of 1.15% applies to all credit card transactions. the health and wellbeing of our guests, employes and the wider community is crown melbourne’s first priority. entry is subject to crown melbourne’s conditions of entry, including crown’s covidsafe plan and covid-19 vaccination policy, as applicable at the time of entry.

Reviews

Value for money:
7.94
Location:
9.19
Staff:
8.85
Facilities:
8.66
Comfort:
8.85
Cleanliness:
8.82
Wayne
Mar 17, 2026 07:00:00 AM
Review Score:   7
Australia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Luxe King Room
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower cap, Walk-in shower, Toilet paper, Free toiletries, Towels, Conditioner, Toilet, Shampoo, Hairdryer, Body soap, Private bathroom, Shower

General

Smoke Alarm, Heating, Air conditioning, Ironing facilities, Carpeted, Trash cans, Key card access, Iron, Safe, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

View

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Luxe Twin Room
Room Type: Twin
Room Size: 40 m2
2 Queen bed(s) Bed
Luxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower cap, Walk-in shower, Toilet paper, Free toiletries, Towels, Conditioner, Toilet, Shampoo, Hairdryer, Body soap, Private bathroom, Shower

General

Smoke Alarm, Heating, Air conditioning, Ironing facilities, Carpeted, Trash cans, Key card access, Iron, Safe, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

View

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Urban Luxe
Room Type: Studio
Room Size: 49 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower cap, Walk-in shower, Toilet paper, Free toiletries, Towels, Conditioner, Toilet, Shampoo, Hairdryer, Body soap, Private bathroom, Shower

General

Smoke Alarm, Heating, Air conditioning, Ironing facilities, Carpeted, Trash cans, Key card access, Iron, Safe

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

View

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Loft
Room Type: Double
Room Size: 81 m2
1 King bed(s) Bed
Loft

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower cap, Bathrobe, Walk-in shower, Toilet paper, Free toiletries, Towels, Bathtub, Conditioner, Toilet, Shampoo, Slippers, Hairdryer, Body soap, Private bathroom, Shower

General

Smoke Alarm, Heating, Air conditioning, Ironing facilities, Carpeted, Trash cans, Key card access, Iron, Safe

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

View

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Luxe King Room with City View
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower cap, Walk-in shower, Toilet paper, Free toiletries, Towels, Conditioner, Toilet, Shampoo, Hairdryer, Body soap, Private bathroom, Shower

General

Smoke Alarm, Heating, Air conditioning, Ironing facilities, Carpeted, Trash cans, Key card access, Iron, Safe

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

View, City view

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
High Floor Luxe King
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
High Floor Luxe King

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower cap, Walk-in shower, Toilet paper, Free toiletries, Towels, Conditioner, Toilet, Shampoo, Hairdryer, Private bathroom, Shower

General

Smoke Alarm, Heating, Air conditioning, Ironing facilities, Carpeted, Trash cans, Key card access, Iron, Safe, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

View, City view

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
High Floor Luxe Twin
Room Type: Twin
Room Size: 40 m2
2 Queen bed(s) Bed
High Floor Luxe Twin

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower cap, Walk-in shower, Toilet paper, Free toiletries, Towels, Conditioner, Toilet, Shampoo, Hairdryer, Private bathroom, Shower

General

Smoke Alarm, Heating, Air conditioning, Ironing facilities, Carpeted, Trash cans, Key card access, Iron, Safe, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Walk-in closet

View

View, City view

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Crown Metropol Melbourne pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crown Metropol Melbourne?

Check-in time for Crown Metropol Melbourne starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crown Metropol Melbourne have a swimming pool?

Yes, this Crown Metropol Melbourne has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crown Metropol Melbourne?

Best-rates for the Crown Metropol Melbourne starts from $184 per night with includes Pool, Wellness Facilities, Internet, Fireplace/Heating, Air Conditioner, Parking, Designated Smoking Area, View, Ocean View, Oceanfront, Restaurant, Wheelchair Accessible, Private Pool, Accessibility, Bar, Guest Services, Child Friendly, Security/Safety, Sports/Activities, Entertainment, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Crown Metropol Melbourne a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crown Metropol Melbourne wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crown Metropol Melbourne is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crown Metropol Melbourne?

Based on the information reported by the owner or manager, the Crown Metropol Melbourne indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crown Metropol Melbourne?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD184
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